ITIL Product (Version 5): Course Towards the Managing Professional Designation
Learn to innovate and co-create value through digital products. Guide products through their full lifecycle, from discovery to support.
ITIL Product (version 5) Course Details
The ITIL Product course is designed for anyone who wants to build the knowledge needed to manage digital products and services throughout their lifecycle. It covers the ITIL Product and Service Lifecycle Model, from discovery and design through to acquisition, build, transition, operation, delivery and support, preparing participants for the official certification.
Thanks to this course, professionals learn to align people, processes and technology to navigate the complexities of the product lifecycle, ensuring products deliver measurable value aligned with business goals.
What you’ll learn
- The key concepts and characteristics of digital products and services, and how they create value
- The ITIL Product and Service Lifecycle Model and its management activities
- The discover, design and acquire activities, their practices, steps, outputs and success factors
- The build, transition and operate activities, their practices, steps, outputs and success factors
- The deliver and support activities, their practices, steps, outputs and success factors
- How operating models and value streams integrate lifecycle stages end-to-end
- How ITIL, AI, DevOps and PRINCE2 complement each other in managing the product and service lifecycle
- Pass the ITIL Product exam
Target Audience
- Product Managers and Product Owners
- Digital service and product vendors
- Project Managers involved in product development
- IT professionals responsible for product lifecycle activities
- Anyone working toward higher-level ITIL certifications
Prerequisites
- Any ITIL 4 certification, or ITIL Foundation (version 5), or ITIL Foundation Bridge (version 5) is a prerequisite for attending the course and sitting the ITIL Product exam.
- The course builds on Foundation-level knowledge with a focus on applying ITIL concepts to real-world product management scenarios.
Material Included
- Digital learning materials
- Official ITIL Product digital handbook
- Practice exams
- Access to the learning platform
Exam information
| duration | questions | type | right answers | other |
|---|---|---|---|---|
| 90 Minuti | 40 | Multiple choice (scenario-based) | 70% (28/40) | Open book (official manual only) |
Everyone who passes the exam will receive an electronic certificate from PeopleCert International. This certificate is unique, secure, and can be verified by anyone wishing to check its validity.
Course Calendar
| location | duration | language | price | |
|---|---|---|---|---|
| Brussels | 23-24-25 November 2026 | English | 1.755,00 € +vat 1.950,00 € + vat* | |
| Virtual | 23-24-25-26-27 November 2026 | English | 1.575,00 € +vat 1.750,00 € + vat* | |
| Virtual | 14-15-16-17-18 December 2026 | English | 1.575,00 € +vat 1.750,00 € + vat* |
FAQs
Option 1: Retake the same certification exam
Option 2: Take further courses and certifications
Option 3: Collect and log CPD Points
Official Certificate
- Official ITIL Product digital handbook
- Digital course materials
- Exam voucher
- Second exam attempt (Take2)
- Exam simulations with over 300 questions
- Access to the learning platform with videos and exercises
- Official ITIL Product digital handbook
- Digital course materials
- Exam voucher
- Second exam attempt (Take2)
- Exam simulations with over 300 questions
- Access to the learning platform with videos and exercises
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