ITIL® Strategy (Version 5):Course for the ITIL Strategic Leader Designation
Learn to ensure every technology investment supports business strategy and outcomes. Build confidence to develop and implement strategy that delivers measurable value
ITIL Strategy (version 5) Course Details
The ITIL Strategy course is designed for anyone who wants to build the knowledge needed to develop and implement strategy that embeds trust, agility and continuous value co-creation. It covers the ITIL Strategy Management Model, from strategy development through to implementation, and the strategic capabilities that support both, preparing participants for the official certification.
Thanks to this course, professionals learn to act with clarity and confidence, ensuring products and services deliver measurable value and every technology investment supports business strategy in a rapidly evolving world.
What you’ll learn
- Key ITIL concepts and the core concepts of ITIL Strategy: vision, purpose, values and digital transformation
- Strategic considerations across the ITIL Four Dimensions of Product and Service Management
- The ITIL Strategy Management Model and its two lifecycles: strategy development and strategy implementation
- The observe, orient, decide and plan activities of the strategy development lifecycle
- The plan, execute, synthesize and reflect activities of the strategy implementation lifecycle
- How sustainable strategy management ensures ongoing relevance and success
- Strategic capabilities including leadership, innovation, AI governance, risk management and sustainability
- Pass the ITIL Strategy exam
Target Audience
- Senior IT and business leaders shaping digital strategy
- Portfolio and Product Managers
- Service Managers involved in strategic planning
- Change and transformation professionals
- Anyone working toward higher-level ITIL certifications
Prerequisites
- Any ITIL 4 certification, or ITIL Foundation (version 5), or ITIL Foundation Bridge (version 5) is a prerequisite for attending the course and sitting the ITIL Strategy exam.
- The course builds on Foundation-level knowledge with a focus on applying ITIL concepts to real-world strategic scenarios.
Material Included
- Digital learning materials
- Official ITIL Strategy digital handbook
- Practice exams
- Access to the learning platform
Exam information
| duration | questions | type | right answers | other |
|---|---|---|---|---|
| 90 Minutes | 40 | Multiple choice (scenario-based) | 70% (28/40) | Open book (official manual only) |
Everyone who passes the exam will receive an electronic certificate from PeopleCert International. This certificate is unique, secure, and can be verified by anyone wishing to check its validity.
Course Calendar
| location | duration | language | price | |
|---|---|---|---|---|
| Virtual | 30 November – 1-2-3-4 December 2026 | English | 1.575,00 € +vat 1.750,00 € + vat* | |
| Brussels | 2-3-4 December 2026 | English | 1.755,00 € +vat 1.950,00 € + vat* | |
| Virtual | 14-15-16-17-18 December 2026 | English | 1.575,00 € +vat 1.750,00 € + vat* |
FAQs
Option 1: Retake the same certification exam
Option 2: Take further courses and certifications
Option 3: Collect and log CPD Points
Official Certificate
- Official ITIL Strategy digital handbook
- Digital course materials
- Exam voucher
- Second exam attempt (Take2)
- Exam simulations with over 300 questions
- Access to the learning platform with videos and exercises
- Official ITIL Strategy digital handbook
- Digital course materials
- Exam voucher
- Second exam attempt (Take2)
- Exam simulations with over 300 questions
- Access to the learning platform with videos and exercises
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